COUNTDOWN TO POPIA: Registering an Information Officer and Deputy Information Officer

The registration of Information Officers (IOs) and Deputy Information Officers (DIOs) is, in terms of section 55(2) of the Protection of Personal Information Act 4 of 2013 (POPIA), mandated before an IO or DIO may assume their duties. However, both the process and deadline for registering IOs and DIOs has been subject to some uncertainty and the Information Regulator has now provided clarity in this regard.

12 May 2021 2 min read TMT Sector Newsletter Article

At a glance

  • The registration of Information Officers (IOs) and Deputy Information Officers (DIOs) is required before they can assume their duties under POPIA.
  • The deadline for registering IOs and DIOs has been extended until the end of June 2021 due to technical issues with the online registration portal.
  • The Information Regulator has stated that it does not plan to extend the grace period beyond 1 July 2021, so responsible parties should act proactively to ensure compliance with POPIA.

Deadline for registering

The Information Regulator published its Guidance Note for the registration of IOs and DIOs (the Guidance Note) on 1 April 2021, which provided details on the procedures and the relevant forms (which are to be submitted to the Information Regulator) in respect of the appointment, designation, delegation and registration of IOs and DIOs. The Guidance Note itself did not provide insight as to the deadline for registration, only stating that registration would commence as of 1 May 2021, and that an online registration portal would be made available before then. While the IO may submit the registration form manually, the Information Regulator has encouraged the use of the online portal so as to streamline and speed up the registration process.

The Information Regulator has been delayed in making this online registration portal available and has indicated that they have had technical issues with the launch of this portal. The Information Regulator has since issued an announcement on their website indicating that registration of IOs and DIOs may take place up until the end of June 2021. The announcement, however, encourages responsible parties to submit their registration documents as soon as possible after the portal is made available.

Expiry of the grace period

With very little time left before the 1 July 2021 deadline, the Information Regulator has thus far communicated that it does not intend on extending the grace period past 1 July 2021. Responsible parties are accordingly encouraged to take a pro-active approach to their POPIA compliance.

The information and material published on this website is provided for general purposes only and does not constitute legal advice. We make every effort to ensure that the content is updated regularly and to offer the most current and accurate information. Please consult one of our lawyers on any specific legal problem or matter. We accept no responsibility for any loss or damage, whether direct or consequential, which may arise from reliance on the information contained in these pages. Please refer to our full terms and conditions. Copyright © 2024 Cliffe Dekker Hofmeyr. All rights reserved. For permission to reproduce an article or publication, please contact us