Can a mental health diagnosis shield an employee from being dismissed for poor performance despite reasonable accommodation by an employer?

The Labour Relations Act 66 of 1995 (LRA), read with the Code of Good Practice: Dismissals (Code) recognises three grounds of dismissal, namely (i) misconduct, (ii) incapacity (in the form of ill-health or poor performance) and (iii) dismissals based on an employer's operational requirements.

14 Jul 2025 09:07 Minutes Podcast

At a glance

  • In this matter, the applicant challenged his dismissal at the Commission for Conciliation, Mediation and Arbitration, arguing that he was dismissed because of his mental health condition rather than poor work performance.
  • However, his poor work performance issues predated the diagnosis. The respondent argued that attempts were made to accommodate the applicant, but his performance did not improve.
  • An employee alleging that their dismissal is a result of a mental health condition, which has affected their work performance, must show a causal link between the mental health condition in question and the poor work performance.
Can a mental health diagnosis shield an employee from being dismissed for poor performance despite reasonable accommodation by an employer?

Can a mental health diagnosis shield an employee from being dismissed for poor performance despite reasonable accommodation by an employer?

Podcast

Can a mental health diagnosis shield an employee from being dismissed for poor performance despite reasonable accommodation by an employer?

Podcast

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The distinction between misconduct and incapacity becomes blurred when an employee alleges that their misconduct or poor performance is as a result of something that they have no control over, for example, alcoholism or a mental health condition such as anxiety or depression.

The Labour Court in Abels v Stellenbosch University and Others confirmed that an employer can dismiss an employee for poor performance provided that an employer has followed a fair process. The judgment further confirmed that a mental health condition such as depression can be considered as a factor for an employee's poor performance, however, it does not shield an employee from being dismissed for poor performance, especially when an employer has followed a fair process and has reasonably accommodated an employee. 

Employees who allege that their dismissal (for misconduct or incapacity) is based on their mental health condition bears the onus of establishing a causal link between the dismissal and their mental health condition.

In this episode of CDH Conversations, Yvonne Mkefa and Thato Maruapula explore whether a mental health diagnosis can protect an employee from dismissal for poor performance, even when the employer has offered reasonable accommodation.

Click here to listen to the podcast.

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