This year’s winners were chosen from a pool of over 2500 individual client assessments. The awards recognise partners around the world for outstanding client care and client services provided. Clients are asked to rate individual lawyers and law firms on the following client service criteria: quality of legal advice, value for money, commercial awareness, effective communication, billing transparency, tailored fee structures, response time, sharing of expertise and use of technology.
Comments from clients about Hugo include:
- He provides exceptional legal advice; he is agile in his responses and has proved to be an invaluable resource.
- He is able to build sincere and open relationships with his clients; he is an expert business partner.
- Hugo is extremely competent and knowledgeable; no major decisions are taken without his advice.
- His advices takes into consideration the practical application and needs of the business; he offers excellent client service.
This recognition adds to our growing list of achievers and is a tribute to the extraordinary contributions made by our lawyers in providing our clients with superior and innovative service as well as legal expertise. We congratulate Hugo on this extraordinary achievement and for the role he has played in serving the needs of our clients.