This year’s winners were chosen from a pool of over 2500 individual client assessments. The awards recognise partners around the world for outstanding client care and client services provided. Clients are asked to rate individual lawyers and law firms on the following client service criteria: quality of legal advice, value for money, commercial awareness, effective communication, billing transparency, tailored fee structures, response time, sharing of expertise and use of technology.
Comments from clients about Tim include:
- Mr Fletcher provides legal service that is so closely aligned with our corporate strategy that he is viewed as part of our team rather than merely as a service for which we pay.
- Tim ensures his clients are left feeling empowered and educated on complex matters; he has their best interests at heart and certainly helps his clients to succeed as a business.
- He provides litigation and commercial advice of the most outstanding professional standard; under his advice and service we have enjoyed a great level of success in all our matters.
- He is candid and forthright; his approach to the sharing of both good news and awkward news is the same, he does not shy away from delivering the message on a straightforward, factual basis.
This recognition adds to our growing list of achievers and is a tribute to the extraordinary contributions made by our lawyers in providing our clients with superior and innovative service as well as legal expertise. We congratulate Tim on this extraordinary achievement and for the role he has played in serving the needs of our clients.